Shipping policy
Delivery
Lysis ships worldwide. We ship each of our items from our Studio based in Paris in order to control the quality of the item you bought.
As we are a small company, we can not afford yet to cover the shipping costs, but we are working hard to get optimal shipping fees.
We encourage slow delivery options in order to protect the environment; hence some orders can take up to 10 open days to be delivered in remote places, but we always try to keep it below 7 open days.
We understand that some occasions require express delivery and we partner with Chronopost in order to offer the fastest service (no guilt !), which delivers within 2 to 5 open days.
The order tracking number will be shared once the item is shipped.
For orders shipped to countries with specific custom rules (such as the US), please be aware that you may be asked for your IRS, EIN or SSN number before enabling delivery to your address.
We cannot guarantee that you will be exempted from import duty tax. This might be required by the custom at the moment when your package reaches the destination custom.
No tax will be required for the European Union. You can simulate your custom fee using our custom duty calculator*.
Here is a small overview :
|
USA |
China |
Singapore |
|
|
Leather Bags |
3% |
30% |
0% |
|
Clothes |
10% |
26% |
0% |
|
Jewelry |
0% |
20% |
0% |
Holidays: Please note that some delivery times may take longer during the holidays as some of our partners might be closed. Should there be any delay, we will do the best we can to update you on the status of the order as soon as possible.
Shipping costs including insurance
On rare occasions, packages get lost. For that reason, we always subscribe to insurance. Insurance protects the buyers in case the item gets lost or damaged. The price of the insurance is a percentage of the value of the item and is included in our shipping fees.
Regular lane:| France métropolitaine | Europe | Others | |
| <1 kg* | 16€ | 25€ | 35€ |
| >1 kg** or value > 1,000€ | 19€ | 39€ | 42€ |
Express lane:
| France métropolitaine | Europe | Others | |
| <1 kg* | 39€ | 62€ | 62€ |
| >1 kg** or value > 1,000€ | 49€ | 72€ | 72€ |
*<1kg: Jewelry, dresses, tops, pants, shoes, small bags, blazer, sweaters, watches
**>1kg: tailor, large bags, trench & coats,
items over 1,000€ for insurance reasons.